ORDERING PAINTINGS, PRINTS OR OTHER PRODUCTS
IF THE PAINTING YOU WISH TO PURCHASE IS LISTED WITH A GALLERY ADDRESS- PLEASE CONTACT THE GALLERY.
SHIPPING IS FREE within the continental U.S. (With some exceptions - see below)
We accept Personal checks, Money Orders, or Visa or MasterCard through PayPal.
If you would like to pay with your Credit Card, click on the Pay Pal button associated with each individual piece. If you are a first time user at Pay Pal, they will walk you through the steps for your purchase. Be assured, Pay Pal is completely secure and safe - used by thousands of online shoppers for on line purchases.
If you want to pay by Personal Check or Money Order, just list the names, prices, and whether originals or prints, of the items you wish to purchase along with your name, address and phone number or e-mail address and send to:
D.J. Lanzendorfer
P.O. Box 1224
Mi Wuk Village CA 95346
Or you may e-mail us using our contact page or call at (209) 586-4950 and ask to speak to the gallery manager Rudy.
Shipping is FREE. California residents please add 7.5% sales tax.
If you have any questions or need any information about your order, please feel free to contact us at (209) 586-4950, between the hours of 10:00 A.M. and 5:00 P.M., Pacific time, or E-mail us at dj@djlanzendorfer.com, any time.
GUARANTEE
Our guarantee is 100% SATISFACTION - If you are not completely satisfied with the quality of the painting or merchandise you have received, you are entitled to a full refund, or exchange. Call us at (209) 586-4950 first, please do not return the purchase before you call. The purchase must be returned in the condition it was received. Please contact us within 30 days so that the exchange, refund or credit transaction can be arranged to your satisfaction.
SPECIAL SHIPPING OPTIONS
ALASKA, HAWAII, PUERTO RICO, APO'S, CANADA, MEXICO AND ALL OTHER FOREIGN COUNTRIES: We are not able to offer free shipping, but we charge the actual shipping costs, including crating where applicable.
DEALER SHIPPING: Pays actual shipping costs
NO C.O.D. shipments, No personal accounts
SHIPMENT DAMAGE
Please check your purchase before signing the delivery receipt. If damage occured, please note it on the receipt. Please notify us at once, as we have to notify carriers within 15 days. You may contact us at (209)586-4950 or E-mail us a dj@djlanzendorfer.com. We will do our best to replace any damaged item if possible or refund your purchase price.
If you have placed an order and not received it please contact us at the above number or E-mail.
THANK YOU FOR YOUR ORDER
